Customers missing from Ship To labels

Why are some customers missing from my customer labels?

After choosing "Customer Labels (Avery 5160) from the reports drop list on the customer or vendor form, if you have chosen the <Ship To:> address option, some of your customers may be mission from the report. These are due to missing "Ship To:" addresses. If some of your customers have one "Bill To:" but multiple shipping points, the "Ship To:" address option is what you will want. Otherwise, you can use the "Bill To" option.

To modify your data to complete missing ship to addresses:

On the customer form, select a customer that does not have Ship To address information

Right-click on the blank customer's shipping address and select <Filter by Selection>. This is the first address line below the Ship Name/DBA.

Right-click on the Updated field and select <Sort Ascending>. This will bring the customer records to the top that have not been recently modified.

Click on the <Orders list> tab so that you can see if the customer has any orders. You may want to remove customer records without orders rather than modify them.

For remaining customers, click the <Ship To:> button to copy the Bill To information across if it is the same.

Choose a contact from the <Ship To Contact> drop list just below the ship to address if you would like for an individual's name to appear on the label.

Use the navigation buttons at the bottom of the form to step through the records.

When finished, click the <Remove Filter Sort> button (funnel with red X icon) on the toolbar at top or move to another form other than the order form.

The customer labels reports using the ship to address will print correctly and the data will be much more useful to you.

Return to FAQs

Home Order BrokerForce™ FAQs Data Request Download Demos Account Maintenance Contact