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How can I keep a lot of customer notes?

There are at least two ways:

1)  One can keep an unlimited number of notes using the communications journal on the Contact form.  Although this requires an associated contact record this method allows you to create a follow-up task in your Microsoft Outlook calendar.  If you select this contact from the <Bill To> contact drop list below the <Bill To> address information on the customer form, this information will also be shown on the <Communications> tab on the customer form.

2) Use Note Pad, Word Pad, or any other word processor to create the document and then create a link to that document on the Customer form's Links subform.  After the document is created, save it to a folder such as My Documents or on a network server.  On the customer form, click the <Links> tab, enter a brief description, and right-click the URLink control.  After you select <Hyperlink>, click the <Browse for File> button.  Navigate to the file you created and double-click it.  You can edit the <Text to display>.  If the file has been stored on a network resource, navigate to the file via <Network Neighborhood> so that the link will be the same for all network users.

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