Entering Credits

How do I enter credits?

In BrokerForce™, a credit should be entered as a new order for a negative (credit) amount.

To apply a credit:

On the Order form or Vendor Orders List subform, create a new order and enter the invoice number into the Invoice# control for the invoice number that the credit is to be applied to.
Enter the vendor's credit memo number into the Credit ID control.
The credit amount should be entered as a negative (credit) Order Amount or, if you are recording line item details, enter the line item on the Order form as a negative quantity. Do not adjust a line item price to a negative value or item sales reports will inaccurately report the quantity of an item sold and its average sales price.

If you would like to monitor the source of credits, enter a brief description of the reason as the Order Type, e.g. 'Defective", "Returns", "Samples", or "Short Shipped". Order type values can be used as a filter either on the Order form or for reporting. When the vendor issues a commission statement and a payment, use the vendor's payment number for the VPmt#. Be sure to enter the commission amount deducted as a negative VpmtAmt (vendor payment amount). This accounting method makes it easier to reconcile commissions and to provide customer service.

To aggregate an order and any related credits, right-click the Invoice # control and select Filter by Selection. Only orders or credits with this invoice number will be displayed.

Return to FAQs

Home Order BrokerForce™ FAQs Data Request Download Demos Support Contact