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I am Having Trouble Viewing BrokerForce™

BrokerForce™II is optimized to use the 800 x 600 area and BrokerForce III is optimized for a resolution of 1024 x 768.  Please substitute this information in the instructions below according to your needs.

If you are using a screen resolution setting lower than 800 x 600 you will not be able to view BrokerForce™ correctly. If you are using a setting higher than 1024 x 768, the screen may appear to be too small.

To check your current setting and/or to reset it to a higher resolution:

Click <Start>,  <Settings>, and then  <Control Panel>,

Click  <Display>, and go to the  <Settings> tab.

Slide the <Screen Area> control to the right to the "800 x 600", or greater, setting.  If BrokerForce™ appears to be too small, slide the control to the left to reduce the resolution to 1024x768 if you want to still be able to see some of your desktop or to 800 x 600 to fill the entire screen.

Use a resolution of 1024 x 768 or higher for BrokerForce III.  If you are still having difficulties viewing the full screen and tab strip, click <Advanced> on the screen settings dialog and verify that <DPI> setting is to "Normal" and not "Large".

Click <Apply> and answer <Yes> to keep the settings.

To Auto-Hide the Windows Start bar if you can't see the tab strip:

If you can not see or access the main tab strip in BrokerForce™ and the BrokerForce™ window has been maximized, then the Windows Start bar is taking up the screen area needed to view this strip.  To resolve this issue, follow the steps below.

Right-click on a blank area of the Windows <Start Bar> (space to right of <Start Button> and not on an application button) and select <Properties>.  Under the <Taskbar> tab, place a check in the <Auto-Hide Taskbar> check box.  Save your changes and click inside BrokerForce™ to see the difference.  When you move the cursor to the bottom of your screen, the taskbar will pop-up as needed.

To Hide the toolbar and/or menu ribbon if you still can't see the tab strip:

If you can not see or access the main tab strip in BrokerForce™ and the BrokerForce™ window has been maximized, then you can press <Ctrl-T> to show/hide the BrokerForce toolbar or <Ctrl-M> to show/hide the BrokerForce menu ribbon.

 

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